Frequently Asked Questions

How Does The Subscription Work?

As A Scarlet Spice Subscriber, you will get a box filled with a variety of adult novelties and toys including the latest sex toys and customized gifts. You will always get at least one  featured toy paired with other monthly themed items!

What Is A Theme?

Every month we will customize your box to a bedroom activity, holiday, or fun couple challenges that will spice up your love life  inside the bedroom or wherever love leads you.

How Do You Know How to Customize My Scarlet Spice Box?

In our brief questionnaire, we will ask your clothing size for lingerie and what type of box you prefer. 

How Much Is A Spice Subscription?

There are 3 different subscriptions you can choose from. We understand everyone has  unique preferences and definitely cost is a factor!

Is Scarlet Spice Available Outside the U.S.?

Yes, we deliver internationally. 

When Will I Be Billed For My Subscription?

You will be billed around the 15th each month after your first payment. You will not be billed for the next box until after the box from the current month has been shipped. Your subscription will automatically renew each month until you decide to cancel.

How Do I Cancel My Subscription?

We'd hate to see you go, but you may cancel anytime in your profile or by contacting us at info@scarletspice.com and we will cancel for you.

You must cancel by the 15th of the month in order not to be charged for renewal.

When Do We Ship Boxes Each Month?

Your Box will be shipped around the 7th of each month. Also, keep in mind that you must sign up by the last day of the month to receive the next months box. You will receive notifications along the way to track your box of spice!

Do You Accept Returns Or Exchanges?

Unfortunately, we do not accept returns or exchanges at this time, but we are always interested in your feedback in ways to improve. Email us at info@scarletspice.com to share your thoughts and experiences.

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